• Cancelation, Late or No-Show, and Reschedule Policies:

    If you cannot attend a scheduled session, we require that you cancel or reschedule at least 24 hours prior to your appointment. (48 hours for tandem appointments.) Late cancellation, or no-shows will incur a charge equal to the value of the scheduled session.  You can cancel using the link in the confirmation email you receive,  or by emailing us. You can also call, but emailing or online cancelling is generally faster and easier.

     

  • Expiring Discounted/Promotional Services:

    As long  the appointment request is received before the expiration date of your certificate, we will honor the coupon at full value, even if the appointment is past the expiration date. However,  you will not be able to change or reschedule the appointment without losing the promotional value of the offer, so please be sure that the date you're choosing will work for you. 

  • Booking Your Session, and Arriving on Time:

    Please plan to arrive 10 to 15 minutes before your scheduled appointment. This allows you to complete the intake, talk to the therapist, and get undressed. 

    Upon scheduling, you'll receive two emails. One acknowledging the request, and one confirming the appointment. Appointments are not confirmed until you have received the second email specifically confirming the date and time of your appointment.  

  • Upgrading Gift certificates and Coupons:

    Our base service is Integrated Swedish Massage; a relaxing service, which incorporates therapeutic techniques like deep tissue on occasion. All other services are an additional fee based on length or service, setup/cleanup, or additional effort/physical strain required. Gift certificates or coupons may already come with an upgraded service, but you may add on to them based on your needs/ goals.

  • Upgrade Costs:

    • Thermal Therapy:$15.00
    • Deep Tissue:$15.00
    • Pregnancy:$15.00
    • 90 Minute Add on:$25.00
    • 2 Hour Add on: $45.00
    • Hot Stone: $45.00
    • Cold Stone Hot Towel: $45.00
    • Fire and Ice Massage: $45.00
    • Soma-Stretching: $45.00
    • MyoFascial Therapy: $47.00
  • Only Members can book appointments through this portal. Membership bookings take priority over other appointments, as they are our most loyal, and consistent clients. To find out more about our Membership program please click here.

  • Not applicable to Master Massage Therapists, or Inner Harmony Preferred Members. Only for use for Coupon/ Deals sold in office, or online. 

  • Book with either of our Lead Therapists Angel, or Tyler. There is a $15.00 fee to work with Lead Staff Members, because of their limited availability and high demand. 

  • Master Massage Therapists are the busiest in our Practice. They currently only work with full priced clients or members, unless otherwise specified in any Email specials.

  • Inner Harmony Specials and Deals, and any other forms of payment besides Groupon.